The Contract Engagement Officer provides technical and operational support to the contract management function of the Manager – Aged and Community Business Logistics, Operations and Improvement. Working under the general direction of the Manager, the position supports the contractor and Associate Provider component of that role through agreement administration, due diligence checks, compliance record-keeping and systems support across the Aged and Community stream.

The role administers contractor and Associate Provider agreements within established policies, procedures and guidelines, using contemporary systems to maintain data quality, support program billing and keep accurate, current records of all agreements and associated regulatory documentation. Responsibility for compliance assurance, approval of agreements, budgets and decisions on the engagement or removal of providers rests with the Manager, supported by the Compliance team.

Essential criteria
1. Certificate IV or Diploma in Business, Administration, Procurement, Contract Management or Community/Aged Care/Disability Services, or equivalent relevant experience.
2. Strong administrative skills, a high level of attention to detail and the ability to keep accurate agreement files, registers and records.
3. Experience completing due diligence and monitoring provider compliance documentation, including insurances, licences, clearances and expiry renewals.
4. Well-developed technical ability across software and IT systems, with the ability to produce data extracts and reports and adapt quickly to new platforms and automation.
5. Well-developed verbal and written communication and relationship skills when working with contractors, Associate Providers, suppliers and care teams.
6. Understanding of purchase order, invoice verification and program billing processes.
7. Ability to work independently under general direction, set priorities and meet deadlines.
8. Analytical and problem-solving skills, with the ability to apply policies and procedures accurately.
9. A demonstrated commitment to continuous improvement and quality outcomes.

Desirable criteria
1. Working knowledge of CHSP, Support at Home, NDIS and DVA frameworks.
2. Experience coordinating home maintenance and minor modifications, such as scheduling, quotes, work orders and sign-off, including a working understanding of building trades.
3. Experience with government portals, including the My Aged Care provider portal.
4. Experience with contract, fleet, billing or workflow management software and automation tools.
5. Experience working with individualised funding arrangements.

Why Join Kirinari?

At Kirinari, you'll be joining a values-driven organisation where your work has a genuine impact on people's lives.

We offer:

Flexible work arrangements.
Salary packaging benefits.
Access to Fitness Passport.
A supportive and inclusive workplace culture.
Opportunities for professional development.
Meaningful work with purpose and impact.

The chance to contribute to the growth of an organisation making a difference in communities across Australia.

Our Values

Accountability | Balance | Connection | Innovation | Respect

If you're an experienced marketing professional who is passionate about building strong brands, creating meaningful partnerships and supporting positive social outcomes, we'd love to hear from you.

Apply now and help tell the Kirinari story while driving growth, engagement and impact across our organisation.

Build a brand that changes lives. Lead campaigns that matter. Create impact that lasts.

Kirinari is proud to be an Equal Employment Opportunity employer. We encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, people of all ages and abilities, and those with lived experience of disability.

Help someone take the next step towards employment, independence and a future full of possibilities.